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FT Call Center Agent – Work From Home

Advocate Aurora Health

This is a Full-time position in Glenwood Springs, CO posted November 18, 2022.

[Customer Service / Fully Remote]
– Anywhere in U.S.

/ Competitive Pay / Benefits
– As a Call Center Agent you’ll: Promptly answer all incoming calls and other contact methods with the standard professional department greeting and appropriate scripting; Offer prompt and efficient assistance to Advocate patients for a variety of services, including: scheduling, canceling, and rescheduling patient appointments; Provide general information regarding advocate clinics and profiles of physicians; Transfer calls and contacts as needed; Coordinate requests from hospitals, pharmacies, and clinics regarding patient accounts; Accurately document all calls and contacts and update patient recordsHiring Fast >>