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Business Process Improvement Senior Consultant


This is a Full-time position in Carbondale, CO posted August 1, 2022.

Overview: Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting.

By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation.

Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success.

The company has more than 12,000 professionals in over 50 locations globally.

Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

For more information, please visit

Responsibilities: The Business Process Improvement Senior Consultant will support the strategic and operational needs of transforming organizations.

Candidates must be able to support diverse teams across multiple engagements, conduct requirements gathering and future state visioning sessions with senior-level clients, analyze and document complex quantitative and qualitative datasets, develop work products for senior level executive clients (e.g., standard operating procedures, job aides, Visio process flows, guidance documents), and support the creation and maintenance of project documentation.

Candidates must have client-facing experience in supporting business process improvement initiatives.

We encourage career development and hiring for the long term.

As a Senior Consultant, you will work as part of a team of problem solvers with extensive consulting and public health experience, helping our clients solve complex public health and business issues from strategy to execution.

A successful Senior Consultant is one that is self-motivated, outcomes oriented, and capable and willing to develop solutions on their own and collaboratively as part of a team of highly skilled professionals.

Job Description/Responsibilities:Support a portfolio of management consulting projects, with particular focus on business process improvement projects for public health clientsGuide clients through complex efforts (e.g., organizational transformations, business process re-engineering), using approaches grounded in best practicesDevelop and deliver recommendations for process optimization, organizational improvements, and change management and stakeholder engagementUse quantitative and qualitative data to inform strategy, problem-solve, and support decision-makingDemonstrate strong oral and written communication skills, including planning and facilitating client meetings Deliver high-quality client service in a fast-paced, unpredictable environmentUtilize creative thinking skills and individual initiative to inform both client work and internal effortsDevelop trusted relationships with clientsProvide guidance and feedback to team members Qualifications: Required:Bachelor’s Degree in relevant fieldAt least 3 years management consulting experience or applicable process improvement experience in a professional services or healthcare environmentAt least 3 years experience supporting large client organizations, with federal experience preferredAt least 1 year experience leading project work, including client interactions and managing project timelines Preferred:Process improvement and/or project management certification (e.g., Lean Six Sigma Black Belt, CAPM, PMP) or Master’s Degree (MBA, MPH, MPP, MHA, MPA, MSOD)Project management experienceExperience analyzing large and complex data sets, including a demonstrated thorough aptitude for conducting quantitative and qualitative analysesDemonstrated ability to collaborate and contribute as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, and proactively seeking guidance, clarification and feedbackDemonstrated ability identifying and addressing client needs, building relationships with clients, developing requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisorExperience prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, and utilizing problem-solving skills to achieve desired outcomesStrong oral and written communication skills to various audiences in a professional business environment Additional Requirements: The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

Due to our contractual requirements, to be eligible for this role, you must be fully COVID-19 vaccinated at time of hire.

Disclaimer: About GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies.

All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and BenefitsGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare Program