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Administrative Assistant – Customer Service Representative

America's Swimming Pool Co.

This is a Contract position in Aurora, CO posted July 31, 2022.

ASP
– America’s Swimming Pool Company is America’s premier swimming pool service franchise.

Our Dallas location has been operating for over 30 years with an outstanding reputation and pride ourselves on providing “resort quality pool services”.

To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.Our Mission: At ASP Dallas, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge, and the relentless pursuit of excellence.

Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions.

We guarantee satisfaction with our services and do not require long-term contracts.

We are fully licensed and insured and our team members are among the best in the swimming pool service industry.We continue to grow and are seeking a solution-oriented and customer-focused Office Manager to join our team.

The ideal person for this position will love to work in a team.

They will handle all matters with integrity and embrace the concept and requirements of delivering “resort-quality service”.

We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):Acting with Integrity;Superior Knowledge;Passion for the Company;Customer Focus;Accountability and Discipline;Respecting Others;Excellence in ALL we do; andSafety First at all Times.

Requirements:Requirements for this position are that you have:at least 1 year of office management and/or accounting experience; swimming pool industry-related experiences preferred,a valid driver’s license with a clean driving record; andno felony convictions (must pass a criminal background check)some college education preferred Responsibilities:Managing billing, accounts payables, accounts receivables and bank reconciliation.Answering incoming calls from current customers and prospects, directing inquiries to appropriate personnel.Assisting current customers with billing concerns.Performing accounting/clerical duties such as sending out past due notices and following up with those customers.Overseeing and ordering supplies for the office space, break room, etc.Vehicle fleet managementThe kind of person who will succeed in our program is:Detail-oriented, organized, and disciplined; a self-starter who will always do their best with minimal supervisionAn excellent oral and written communicator with a customer friendly attitudeProficient at using computer programs such as Office Suite, QuickBooks® Intuit, HubSpot, Zapier, Google Forms, TrelloBenefits:Company uniform, and other necessary tools and inventory to complete the job.

Paid vacation time following a qualifying period.Health Insurance coverage following a qualifying period.Company paid AD policy following a qualifying period.Complimentary Tele-Medicine coverage for all employees.401(k) with a 4% company matching after completion of the qualification period.

Bonus Potential:This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year.

(e.g.

Christmas profit-sharing)Next Steps:If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.We look forward to learning more about you as you go through our hiring process.

Compensation: $36,000.00
– $39,000.00 per year ASP is the nation’s largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states.

Each location is independently owned and operated by a small business owner.

Our locations experienced professionals service over 420,000,000 gallons of water each week
– always with reliable, friendly service and a flat, affordable rate.A Leader in the Swimming Pool Service IndustryASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today.

He drives the company’s vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs.

For example, ASP’s proprietary software platform, Pool Ops®, automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool.This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America’s Swimming Pool Corporate.